LIHEAP Utility Assistance
 
LIHEAP Utility Assistance is open for eligible households in our service area!
Program Dates:
• Regular + Crisis opens: January 5, 2026
• Regular closes: March 31, 2026 (or until funds are depleted)
• Crisis closes: April 30, 2026 (or until funds are depleted)
Services Offered:
• Regular Assistance (help with utility costs)
• Crisis/Emergency Assistance (risk of shut off or already disconnected)
Crisis Emergency? (Shut-off risk or already disconnected), If your county office is closed or you can’t come during posted hours, call (870) 802-7100 for help.
Apply in Person as follows:
MONDAY-Temporary, will be opening 2 days per week, starting February 2026
Craighead (Jonesboro): 2114 N. Church St. | 8:30–11:30 & 1:00–3:00 | (870) 802-7100

Crittenden (West Memphis): 2003 W. Broadway | 8:30–11:30 & 1:00–3:00 | (870) 400-4023
Cross (Wynne): 325 Magnolia St. | 8:30–11:30 & 1:00–3:00 | (870) 238-2726

Woodruff (McCrory): 306 E. 3rd St. | 8:30–11:30 & 1:00–3:00 | (870) 347-1458

TUESDAY-Temporary, will be opening 2 days per week, starting February 2026
Greene (Paragould): 901 E. Lake | 8:30–11:30 & 1:00–3:00 | (870) 239-3531
Poinsett (Harrisburg): 400 Market St. | 8:30–11:30 & 1:00–3:00 | (870) 932-0106
Jackson (Newport): 2000 McLain Suite C | 8:30–11:30 & 1:00–3:00 | (870) 523-5474
St. Francis (Forrest City): 1700 Newcastle | 8:30–11:30 & 1:00–3:00 | (870) 630-0193
What to bring (as applicable):
• Photo ID
• Social Security documentation (as required)
• Proof of household income for the 4 weeks prior (or Zero Income form if needed)
• Most recent heating/cooling bills
• Lease agreement if utilities are included in rent and/or subsidized housing (as required).
NOTE: Other documents may be required based on your situation.
Income Eligibility: Go to crdcnea.org, Services and Programs, LI-HEAP, and find the Income Eligibility section on our page for the FFY 2026 chart.
Payments: Benefits are generally paid directly to the utility vendor.
Note: LIHEAP benefits are not considered income/resources for other programs.
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